Privacy Policy


Glovis Europe ('GE','we' or 'us') understands that your privacy is important to you. Glovis Europe is strongly committed to protecting your privacy and your personal information that you may provide as you access and use the materials found on our website. In this Website Privacy Notice, GEU describes the scope and breadth of our commitment to privacy.

1. Data controller

The responsible data controller for any personal data collected and processed in connection with the use of this website is GEU.

2. Contact information

If you have any questions about or in connection with this privacy notice or would like to complain about our handling of your personal data or exercise any of your rights (see below), please contact us by using one of the following contact details:
• Glovis Europe
• Seungbeom Heo
• Address: Theodor-Heuss-Allee 11, 60486 Frankfurt/Main
• E-Mail:

3. Data subjects

This privacy notice applies to the collection and processing of personal data of users of this website.

4. Processing of personal data

Unless otherwise agreed with you, we will collect only the basic personal data required in connection with our business relationship. This includes the contact data you provide to us (such as name and job title, address, telephone number, E-Mail address and other contact details).

While doing business with you, we will also collect business related data which may include information on purchases, services and other business activities, product feedback and any other information you may provide to us.

While visiting our website we automatically process, for statistical purposes:

▶ Your IP address
▶ The name of your internet browser
▶ The date and time of your access to our website
▶ The pages you visit on our website
▶ Your operational system

Please note that we process your personal data for other purposes only if we are obligated to do so on the basis of legal requirements (e.g. transfer to courts or criminal prosecution authorities), if you have consented to the respective processing or if the processing is otherwise lawful under applicable law.

5. Recipients and categories of recipients

Any access to your personal data at GEU is restricted to those individuals that have a need to know in order to fulfill their job responsibilities.

GEU may transfer your personal data for the respective purposes to the recipients and categories of recipients listed below.

▶ Private third parties – Affiliated or unaffiliated private bodies other than us;
▶ Data processors – Certain third parties, whether affiliated or unaffiliated, may receive your personal data to process such data on behalf of GEU under appropriate instructions as necessary for the respective processing purposes. The data processors will be subject to contractual obligations to implement appropriate technical and organizational security measures to safeguard the personal data, and to process the personal data only as instructed; and / or
▶ Governmental authorities, courts, external advisors, and similar third parties that are public bodies as required or permitted by applicable law.

6. Cross-border data transfer

Some of the recipients of your personal data will be located or may have relevant operations outside of your country and the EU, such as in the Republic of Korea, where the data protection laws may provide a different level of protection compared to the laws in your jurisdiction and with regard to which an adequacy decision by the European Commission does not exist. The countries which provide an adequate level of data protection from a European data protection law perspective include Andorra, Argentina, Canada, Switzerland, Faeroe Islands, Guernsey, the State of Israel, Isle of Man, Jersey, New Zealand and the Eastern Republic of Uruguay. Recipients in the US may partially be certified under the EU-U.S. Privacy Shield and thereby recognized as providing an adequate level of data protection from a European data protection law perspective. With regard to data transfers to such recipients outside of the EU we provide appropriate safeguards, in particular, by way of entering into data transfer agreements adopted by the European Commission (e.g. Standard Contractual Clauses (SCC) (2010/87/EU and / or 2004/915/EC)) with the recipients or taking other measures to provide an adequate level of data protection.

7. Storage Period

Your personal data is stored by GEU and / or our service providers, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the personal data is collected, in accordance with applicable data protection laws. When we no longer need to process your personal data, we will erase it from our systems and / or records and / or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which GEU is subject – for example personal data contained in contracts, communications, and business letters may be subject to statutory retention requirements, which may require retention of up to 10 years. If applicable, any other personal data will in principle be deleted 5 years after the termination of the respective related contractual relationship between you and GEU, if applicable).

8. Your Rights

If you have declared your consent to any personal data processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.

Pursuant to applicable data protection law you may have the right to:

▶ Request access to your personal data;
▶ Request rectification of your personal data;
▶ Request erasure of your personal data, request restriction of processing of your personal data;
▶ Request data portability; and
▶ Object to the processing of your personal data.m

Please note that these aforementioned rights might be limited under the applicable national data protection law. For further information on these rights please refer to the Appendix Your Rights.

You also have the right to lodge a complaint with the competent data protection supervisory authority. To exercise your rights please contact us as stated in section (2.) above.

9. Cookies and similar technologies

If you have declared your consent to any personal data processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.

9.1 Cookies

When you use our website, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits of our website. Your web browser may provide you with some options regarding cookies. Please note that if you delete, or choose not to accept, cookies, you may not be able to utilize the features of the services provided via our website to their fullest potential.

9.2 Third party cookies

We use third party cookies in connection with the services provided via our website as well. For instance, we use Google Analytics to collect and process certain analytical data. We may not process or respond to web browsers' ‘do not track’ signals or other similar transmissions that indicate a request to disable online tracking of users who visit our website or use the services provided via our website.

10. Changes to the Website Privacy Notice

This privacy notice may require an update from time to time – e.g. due to the implementation of new technologies or the introduction of new services. We reserve the right to change or supplement this Website Privacy Notice at any time. We will publish the changes on pop-up window or inform you accordingly via E-Mail.

▶ Right of access:

You may have the right to obtain from us confirmation as to whether or not personal data concerning you is processed, and, where that is the case, to request access to the personal data. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.
You may have the right to obtain a copy of the personal data undergoing processing. For further copies requested by you, we may charge a reasonable fee based on administrative costs.

▶ Right to rectification:

You may have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

▶ Right to erasure ("right to be forgotten"):

Under certain circumstances, you may have the right to obtain from us the erasure of personal data concerning you and we may be obliged to erase such personal data.

▶ Right to restriction of processing:

Under certain circumstances, you may have the right to obtain from us restriction of processing your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

▶ Right to data portability:

Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us.

▶ Right to object:

Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, or where personal data are processed for direct marketing purposes at any time to the processing of your personal data by us and we can be required to no longer process your personal data.
Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.