Hyundai GLOVIS

Compliance Governance

To ensure transparency and integrity in all operations, Hyundai GLOVIS Europe has established a dedicated Compliance Governance Organization.
This team oversees key areas such as monitoring, due diligence, training, internal controls, and violation reporting, while also acting as a strategic advisor to the business. Each division, office, and branch designates a Compliance Coordinator responsible for supporting local compliance activities, employee training, and ongoing business monitoring. All coordinators report directly to the Compliance Governance Organization, ensuring consistent standards and alignment across Europe.

Anti-Corruption and Bribery

Hyundai GLOVIS Europe has implemented an Anti-Corruption and Conflict of Interest Policy to ensure responsible and transparent business conduct across all operations.
Maintaining fair and ethical relationships with customers, suppliers, business partners, and public officials is a priority for our company.
The policy provides clear guidance on how employees should handle invitations, gifts, and interactions to prevent corruption, bribery, or undue influence.
If an employee becomes aware of any actual or suspected misconduct, such as fraud, money laundering, corruption, or any other criminal or regulatory violation, they are required to inform the Legal Team or submit a report through the company's Whistleblower System, in line with internal regulations.
This framework helps safeguard integrity, protect our reputation, and uphold the highest standards of ethical behavior.

Whistleblower System - Integrity Line

Integrity is at the core of how we operate. Through our Compliance Reporting System "Integrity Line", anyone can confidentially report potential or actual cases of illegal, unethical, or improper conduct by individuals acting for or within Hyundai GLOVIS Europe.

The platform is technically secured and ensures full confidentiality, and you can access it from any PC or personal internet Device.

This system does not affect your statutory right to contact external authorities.
By maintaining open and protected channels for communication, we foster a culture of transparency, trust, and responsibility across all levels of the organization.

Charter of Ethics

Ethics for Executives and Responsibility

We shall perform our duties with transparency, follow clear standards and act responsibly at all times.

Fair Competition and Trade

We shall compete fairly in the market and conduct all business relationships ethically and in full compliance with the law.

Realization of Customer Value

We shall provide safe products, high-quality services and accurate information and we shall rigorously protect personal data to strengthen customer trust.

Respect for Executives and Employee

We shall respect every individual, ensure fair working conditions and maintain a safe and supportive work environment.

Commitment to Sustainability

We shall contribute to sustainable development by fulfilling our environmental and social responsibilities so that all stakeholders may prosper together.

Supplier Code of Conduct

At Hyundai GLOVIS, we are committed to upholding the highest standards of ethics, sustainability, and social responsibility across our supply chain.
Our Supplier Code of Conduct defines the principles and expectations we require from all suppliers who provide goods, services, or enter into any form of business relationship with us. To ensure full alignment with our values, all suppliers must formally acknowledge the Supplier Code of Conduct before engaging in any business activity within our Global Procurement Management process

Core Principles

Business Ethics

• Transparency
• Anti-Corruption
• Conflicts of Interest
• Fair Trade and Competition
• Information Protection, etc.

Environment

• Establishment of Environmental Management System
• Air Pollutant Management
• Waste Management
• Chemical Substances Management
• Management of Energy Use, etc.

Labor/Human Rights

• Non-Discrimination
• Benefits
• Working Hours
• Humane Treatment
• Freedom of Association, etc.

Health and Safety

• Establishment of Health and Safety Management System
• Safety Management of Machinery, Equipment and Facilities
• Emergency Preparedness
• Accident Management
• Safety Evaluation, etc.

Management Systems

• Company Statement Disclosure
• Appointment of Supervisor
• Risk Assessment
• Training and Communication
• Information Management, etc.

Procurement Management Strategies

Hyundai GLOVIS Europe implements procurement strategies that support a sustainable and responsible supply chain.
Our approach focuses on ensuring competitiveness, supply reliability, fair trade and mutual growth, and environmental responsibility through the following actions:

Global Procurement Management System (GPMS)

The Global Procurement Management System (GPMS) centralizes all key procurement activities, including procurement planning, supplier management, RFQ processes, approvals, unit price and contract management, general purchasing, cost and price analysis, market condition monitoring, item management, and performance evaluation (V.P.E.).
By managing all these processes in one integrated platform, GPMS ensures full transparency, consistent standards, and compliance with corporate policies and regulations across all procurement organizations.

Supplier Selection

At Hyundai GLOVIS Europe, we believe that building a sustainable and future-ready logistics network begins with choosing the right partners.
Our supplier selection process follows a comprehensive evaluation of financial stability, operational performance, and ESG criteria, fully aligned with our corporate policies and values.
In 2025, we strengthened our supplier registration and performance assessment framework by integrating enhanced ESG requirements.
These include environmental practices, safety standards, and adherence to our Code of Ethics across both Finished Vehicle Logistics and Freight Forwarding operations.
By embedding sustainability into procurement and vendor management, we not only meet the evolving expectations of our customers but also reinforce our commitment to responsible and transparent business practices throughout the supply chain.

Be Our Business Partner

Become a trusted business partner and join the GLOVIS supplier network, working together to drive innovation, build a future-ready logistics ecosystem, and deliver excellence in ESG performance.

Information Security and Awareness

Information security is part of our daily operations. Our framework follows leading European and global standards to ensure that systems, data, and digital assets remain secure and compliant. We combine technical safeguards, such as access control, network protection, and regular audits, with a strong culture of shared responsibility.
Employees receive ongoing training to recognize risks, apply best practices, and contribute to a secure work environment.
Data protection is central to our approach. All information, from internal records to customer data, is handled in full compliance with GDPR throughout its lifecycle.
This integrated system helps us minimize risk, ensure compliance, and build lasting trust with our people, customers, and partners.

Risk Management and Incident Response

Effective risk management starts with prevention. Together with Hyundai GLOVIS Headquarters in Korea, we regularly assess security risks and implement measures to protect our operations. Our Incident Response Framework ensures that every event is managed quickly, transparently, and efficiently

Reporting and cooperation